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Gateway Navigator and Gateway Service don't work
enmanuelor
post Sep 25 2009, 04:56 PM
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Hi:

I was making a transfer request in Gateway Navigator, but It stoped to work and closed unexpectedly the next time I tried to open showed the nex error: "peldsp: Queue write error". After I tried to stop a start Gateway service, when I typed "gatestart" I obtained the next message at the last lines:

Can't start monitor because of previous error !!
Check base integrity or initialize base to solve problem.
pelmon start: No error
Gateway startup failed...

I typed a pelmon check_base and I obtained

"Testing Gateway status : stopping.
Wait a minute before checking base."

I typed a pelmon status and I obtained

Printing Gateway status : stopping.
Description : GateController is stopping Gateway.

I hope you can help me, That virtual machine is too important, it is running in Linux and the Navigator runs in Windows
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Kavindra Kulathi...
post Sep 25 2009, 05:31 PM
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try this

xfb211@linda1</opt/Axway/xfb211># pelmon recover_base -force

Testing Gateway status: stopped

Checking software license key: bla bla bla
Expiration date : none
Max network connections : unlimited
Max site : unlimited
Protocol options : PEL PSIT ODETTE FTP_CLIENT/FTP_SERVER HTTP_CLIENT/HTTP_SERVER SMTP/POP3 SFTP/SSH AS1 AS2
Misc product options : 'SSL/TLS'

mirror option enabled

Checking monitor context:
Monitor stopped (0) normally
Last checking ended normally

Checking base integrity:
master mailbox : OK
mirror mailbox : OK

Checking VFD integrity:
done
xfb211@linda1</opt/Axway/xfb211>#


QUOTE (enmanuelor @ Sep 25 2009, 11:56 PM) *
Hi:

I was making a transfer request in Gateway Navigator, but It stoped to work and closed unexpectedly the next time I tried to open showed the nex error: "peldsp: Queue write error". After I tried to stop a start Gateway service, when I typed "gatestart" I obtained the next message at the last lines:

Can't start monitor because of previous error !!
Check base integrity or initialize base to solve problem.
pelmon start: No error
Gateway startup failed...

I typed a pelmon check_base and I obtained

"Testing Gateway status : stopping.
Wait a minute before checking base."

I typed a pelmon status and I obtained

Printing Gateway status : stopping.
Description : GateController is stopping Gateway.

I hope you can help me, That virtual machine is too important, it is running in Linux and the Navigator runs in Windows


--------------------
Kavindra Kulathilake

Mobile: +94 777 419 025
Tel: +94 11 2662255-8, 2662331-2
Fax:+94 11 2662333, 2662334
kavindra.kulathilake@ebuilder.lk
www.ebuilder.com

eBuilder Technology Centre
95, Dr. N M Perera Mawatha,
Colombo 8 ,Sri Lanka

MSN : Kavindra_Kulathilaka@hotmail.com
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enmanuelor
post Sep 25 2009, 05:56 PM
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Hi:

This appears when I typed that you told me:

[gtw@DEVSRV01 bin]$ pelmon recover_base -force

Testing Gateway status : stopping.
Wait a minute before recovering base.

Any other ideas?

Best Regars

QUOTE (Kavindra Kulathilaka @ Sep 25 2009, 06:31 PM) *
try this

xfb211@linda1</opt/Axway/xfb211># pelmon recover_base -force

Testing Gateway status: stopped

Checking software license key: bla bla bla
Expiration date : none
Max network connections : unlimited
Max site : unlimited
Protocol options : PEL PSIT ODETTE FTP_CLIENT/FTP_SERVER HTTP_CLIENT/HTTP_SERVER SMTP/POP3 SFTP/SSH AS1 AS2
Misc product options : 'SSL/TLS'

mirror option enabled

Checking monitor context:
Monitor stopped (0) normally
Last checking ended normally

Checking base integrity:
master mailbox : OK
mirror mailbox : OK

Checking VFD integrity:
done
xfb211@linda1</opt/Axway/xfb211>#

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Mario128
post Sep 25 2009, 06:09 PM
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From: Paris
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Hi
The problem is that Gatecontroller didn't update his status when your Gateway stopped not properly
This explain why you have the message Gatecontroller is stopping Gateway
You should have 3 files into run_time/data begining by "g"
Try to rename these 3 files and then run a pelmen check_base -ra and gatestart
Raphael
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Kavindra Kulathi...
post Sep 25 2009, 06:42 PM
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QUOTE (enmanuelor @ Sep 26 2009, 12:56 AM) *
Hi:

This appears when I typed that you told me:

[gtw@DEVSRV01 bin]$ pelmon recover_base -force

Testing Gateway status : stopping.
Wait a minute before recovering base.

Any other ideas?

Best Regars


Try to stop the gateway first, if this does not stop you may kill the hanging process. I believe this is not your production environment

Make sure it's stopped by running "ps -ef | grep $p_runtime_dir"

And then execute the command


--------------------
Kavindra Kulathilake

Mobile: +94 777 419 025
Tel: +94 11 2662255-8, 2662331-2
Fax:+94 11 2662333, 2662334
kavindra.kulathilake@ebuilder.lk
www.ebuilder.com

eBuilder Technology Centre
95, Dr. N M Perera Mawatha,
Colombo 8 ,Sri Lanka

MSN : Kavindra_Kulathilaka@hotmail.com
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enmanuelor
post Sep 25 2009, 06:44 PM
Post #6


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QUOTE (Raphael Serres @ Sep 25 2009, 07:09 PM) *
Hi
The problem is that Gatecontroller didn't update his status when your Gateway stopped not properly
This explain why you have the message Gatecontroller is stopping Gateway
You should have 3 files into run_time/data begining by "g"
Try to rename these 3 files and then run a pelmen check_base -ra and gatestart
Raphael


Hi Raphael:

Thanks for your kind and efficient response, I did what you told me and exactly that was the problem. I was able to start gateway and run Navigator.

Best Wishes
Thanks in Advanced
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