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Important Support Update, A message from Roland Royer, EVP Global Support |
Mar 17 2010, 02:01 AM
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Regular Contributor ![]() Group: Axway Moderator Posts: 38 Joined: 20-November 08 From: Scottsdale Arizona USA Member No.: 201 |
Hello to All:
Today we sent an email to our customer contacts titled "Important Support Update" - maybe you received and read it. If not, and you're interested, here is a link: http://www.axway.com/email/support The topics discussed in the update are: » Looking into 2010 and Beyond... » Axway's Revised Support Policy and Procedures Document » Streamlined Axway Contact Information » Accelerating Critical Case Resolution via Customer Driven Escalations » How Support Measures Your Satisfaction and How We Are Doing Also, be sure to check out the new Axway Web Support site and share your feedback with us. The link to the site is https://support.axway.com Lastly, tomorrow (March 17) is St. Patrick's Day - for me it means a glass of green champagne. Please enjoy your day, whatever the reason! Thanks for reading, thanks for your business. Marie -------------------- MARIE G HAMILTON
Corporate Communications Manager, Axway P: 480.627.8749 | F: 480.627.1801 6811 E. Mayo Blvd. Suite 400 Phoenix, Arizona 85054 USA mhamilton@us.axway.com - www.axway.com |
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Mar 17 2010, 02:01 AM


