[Daffy]

Hello everyone,

I have a problem with a 6.9.1 Gateway server when i tries to enable Sentinel link with it. It worked fine the first day, but now, my log file is fulfilled by these messages :

20081124 153833 062 SUP I CPROCUP 'sentinel' connector process number 0 now UP (pid=22715)
20081124 154142 012 JCT W JOBEXIT [Q000002] Job [q_tracker -v] pid 22715 exited with status 1
20081124 154142 063 SUP I CPROCDOWN 'sentinel' connector process number 0 now DOWN (pid=22715)
20081124 154152 061 SUP I ST-CPROC Starting 'sentinel' connector process number 0
20081124 154152 062 SUP I CPROCUP 'sentinel' connector process number 0 now UP (pid=22846)

I have checked lot of things, and I don't know what exactly cause these messages. Sentinel is now empty, it cannot grab the data of the Gateway, and I don't knwo why.

If anybody has an idea, it will well appreciate.

Regards,
Michael

[Samir KHERZI]

Hi Daffy,

try to see if the tracker.pmq is full.

If it is, you can extend it by doing this:

$> pmqctl enlarge /path/to/gateway/run_time/data/tracker.pmq 500000000

To see the syntax of the pmqctl tool, look at the pmqctl.txt file.

I hope it helps.

- Samir

[Mario128]

Hello Daffy,

Theses messages mean your sentinel connector is looping ( stop / start )
Most of the time it's due to :

- An error into your configuration: Sentinel Server or Event Router are no more reacheable

-> Test you connectivity with a telnet < sentinel server > < sentinel listening port >

- The sentinel process cannot write anymore into his output file ( run_time/tmp/Q000002 )

-> Check the last lines of this file to eventually find out some errors.

-> I don't know your OS, but some UNIX have file size limitation that can explain why the process cannot write anymore into his file ( you can try to clean up this file )

If despite these advices you can not solve your issue I invite you to open a support ticket on support.axway.com

Raphael

[Daffy]

Thanks for all of these, I'll try.

Regards,
Michael

[Daffy]

Ok Guys, thanks for the help.
It was only the connectivity between the Gateway and Sentinel product.

Regards,
Michael