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SSA Tool for Gateway 6.8.5
Tony
post May 27 2010, 09:16 PM
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Does anybody have the SSA files available for Gateway? I can't seem to find it on the support website, and I'd really like to be able to isolate all of the log files for a specific period of time without having to put too much into it. Alternatively if somebody has a script they've used to collect items from across the log files I'd be ecstatic if you'd be willing to share!

Thanks,
Tony


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Tony Lloyd
Sr. Axway Consultant
Washington DC Area
Mobile: 703-261-4449
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Balaabiraman Gan...
post May 28 2010, 11:13 PM
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Hi Tony,
There is an information section just below the sign in form in the support portal's main page. This page I am referring to is the first page that appears even before a user signs in to the support portal.

In the information section, there should be a link with the label, Synchrony Support Assistant (SSA) with description, "A Java utility program that collects information about your Axway envionrment."

Regards
Bala
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Tony
post May 30 2010, 03:50 AM
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Thanks, Bala! I had been digging everywhere after I was signed in. I've got it now. It's a very valuable utility! Thanks again for the help.


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Tony Lloyd
Sr. Axway Consultant
Washington DC Area
Mobile: 703-261-4449
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