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Gateway 6114 on Solaris, Weird behaiour and Memory usage problems, Increased memory usage for process q_router and frozen transfers
obellon
post Dec 16 2008, 12:29 PM
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Hello,


We use Gateway 6.11.4 SP5 on Solaris 9 with 2GB of RAM.
All seems to be ok but :
** Something Weird, the "q_router" process use more and more memory to work.
After a Gateway restart, the "q_router" use 11 MB in memory and after 4 Days, it uses 714 MB in RAM.
"Axway Support" tells me to enlarge the "router.pmq" with the pmqctl command. So I enlarged it to 10MB but i've got the same behaviour sad.gif (No prob in v675)

If someone could help me, I will be very greatful ... unsure.gif


** An other things realy strange. We have, sometimes, one or many transfers which fall in a FROZEN state without any information to investigate ... A quick restart on this transfer bring the solution and the transfer is transfered. In the v675, i've never seen this behaviour. So, Why ?


Many thanks for your help.
All that could help us to investigate, will greatly appreciated. rolleyes.gif

Regards
Olivier
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Mario128
post Dec 17 2008, 04:38 PM
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Hello Olivier,
This issue has already been reported to Support and has been recently repoduced on Support Environment.
An incident is opened wink.gif

Raphaël
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obellon
post Dec 19 2008, 08:39 AM
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I'm just surprised that a problem of load holding, as basic as that, was not seen during testing of version 6.11.4 ...
I have the wrong impression that the client is still in the position of features' tester ...
We would be a "pilot site", why not ... but this is not the case and I find it very harmful towards the image of Axway.

regards
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